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PRIVACY POLICY

What type of information do you collect?

We receive, collect and store any information you enter on our website or provide to us in any other way. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; the login; email-address ; the password ; computer and login information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personal identification information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product ratings, recommendations and personal profile.

 

How do you collect  information?

When you transact on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons mentioned above.

 

Why do you collect such personal information?

We collect this non-personal and personal information for the following purposes:

  1. Provide and operate the Services;

  2. Provide our users with ongoing assistance and technical support;

  3. To be able to contact our visitors and users with general or personalized service notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. Comply with applicable laws and regulations.

 

How do you store, use, share and disclose the personal information of your site visitors?

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our company follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

We may contact you to inform you about your account, to resolve des 

problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or if necessary to contact you to to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.

How do you use cookies and other tracking tools?

Cookies are small data files that a website stores on your computer's hard drive or random access memory when you visit the website. They store your preferences so that your subsequent visits to the website run more efficiently. In some cases, the recorded information is only kept during the session and is deleted when you close your browser. In other cases, the information is stored on your hard drive and is recalled by cookies on your next visit. Cookies can record various information, including a unique user identification number that can be used to track the pages visited on the website, the number of times you visit a particular page or element of the website, your login information or registration information, your preferences and your purchase history, when available.

No personal information is transmitted via cookies. Cookies cannot, by themselves, be used to reveal or indicate the identity of the individual user. The fact that you accept our cookies does not compromise your anonymity while using the site. We use cookies to improve users' browsing experience on the site. Cookies help us track your interests and, if you are a registered user, cookies allow us to recognize you when you visit the site again. If you register with our site, cookies also help us to keep and track information about your use of the site. If you are not registered, cookies may be used to learn, store and track non-identifiable information about your use of the site.

The use of cookies is standard practice at most major websites to improve customer service. Most browsers are designed to accept cookies, but they can easily be modified to block them. Consult your browser's support files for complete details on blocking cookies, detecting cookies sent to you and completely disabling them. However, it is important for you to be aware that, without cookies, you will not be able to access certain functions of the website and that you will not be able to take full advantage of them, particularly since we will not be able to recognize you as a person having already used the site or registered user.

The aggregate tracking information generated by cookies may be shared with third parties for the purpose of documenting site activity, traffic, content analysis and other trends. Statistical information is not linked to any personal information and cannot be used to identify any user of the site.

 

How can visitors to your site withdraw their consent?

If you no longer want us to process your data, please contact us at info@espaceartlab.com.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make material changes to this policy, we will notify you here when it is updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use it and/or disclose.

 

Questions and your contact details

If you no longer want us to process your data, please contact us at info@espaceartlab.com.

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